Refund Policy
This Refund Policy outlines the conditions under which fees paid to Veritas Financial Consultants may be refunded, if applicable.
Learn about our fee cancellation and refund processes to ensure full clarity on your engagement with us.
General Principle
- Fees paid for advisory services are typically non-refundable once the service has commenced or advisory has been delivered.
Cancellations Before Service Start
- If you cancel a subscribed service before we begin delivering any advisory, you may request a partial or full refund, subject to administrative charges and the specific service agreement.
Pro-Rata Consideration
- In certain cases, at our discretion and where legally permissible, a pro-rata refund may be considered if a long-duration service is discontinued midway, after adjusting for services already rendered.
No Refund for Market Outcomes
- No refunds will be provided on the basis of profit or loss resulting from your use of our advice, as market outcomes are inherently uncertain and beyond our control.
Mode and Timeline of Refund
- Approved refunds, if any, will be processed through the original mode of payment or other agreed channels within a reasonable time frame, subject to banking and operational constraints.
Refund requests should be made in writing to support@veritas-fin.com, including your name, contact details, service subscribed, payment details, and reason for the request.